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Requesting a rollator, wheelchair: where can you quickly find an aid?
Aids and transport

Requesting a rollator, wheelchair: where can you quickly find an aid?

Mantelzorg Zoetermeer editorial team

This article discusses how to quickly request or borrow a rollator, wheelchair, or mobility scooter, and what you need to know about long-term use through the Wmo.

It can be a challenge to quickly find a suitable aid such as a rollator, wheelchair, or mobility scooter. Whether you need help temporarily or long-term, there are various options available. This article helps you take the right steps to request or borrow aids.

How do I request an aid?

An aid such as a rollator, wheelchair, or mobility scooter can significantly ease the life of you or your loved one. Here’s how you can request an aid.

Application process:

  • Determine the necessity: Do you need the aid for independent living or mobility? If so, request it through the Wmo (Social Support Act).
  • Medical care: If the aid is part of medical care at home, request it through your health insurer.
  • Institution: If your loved one lives in an institution with Wlz-care, the care office arranges the aids.
  • Borrowing or renting: If you only need the aid for a short time, for example after surgery, you can often borrow or rent it from a home care store nearby. This is usually free.

Make sure to request the aid first before purchasing it, otherwise, you may not receive reimbursement. If you are unsure about what is best for your situation, access can help you think it through.

What do you need to start this application?

What are the options for temporary use?

There are various options for temporary use of aids such as a rollator, wheelchair, or mobility scooter.

Borrowing or renting aids If you only need an aid for a short time, for example after surgery, you can often borrow or rent a rollator or wheelchair. This can be done through a home care store near you. Borrowing is usually free. It is a good option if you need the aid for less than three months.

Requesting aids For long-term use, you request an aid through the Wmo (Social Support Act). You do this by making a Wmo notification to your municipality. Together with the municipality, you will see which aid best fits your situation. Sometimes you have to pay a personal contribution.

Home care stores In a home care store, you can view aids and ask for advice. Here you can also get information about the options for borrowing, renting, or buying. Always ask about the conditions and reimbursements before arranging anything.

If you want to know more about requesting an aid or borrowing one, what would you prefer to do?

How does the Wmo work for long-term use?

The Wmo (Social Support Act) provides support for people who want to use aids such as a rollator, wheelchair, or mobility scooter long-term. If you need an aid, you can request it through the Wmo.

Requesting through the Wmo:

  1. Make a Wmo notification to your municipality.
  2. Together with a municipal employee, you will see which aid best fits your situation.
  3. You will receive a decision regarding the application. Sometimes you have to pay a personal contribution through the CAK.

If you only need the aid temporarily, for example after surgery, you can often borrow or rent it through a health insurer or a home care store. For long-term use, requesting through the Wmo is the right way.

Are you unsure about what is best for you or your loved one? Contact {{loket:toegang}} for advice and support.

Where can I view and try out aids?

There are various places where you can view and try out aids such as a rollator, wheelchair, or mobility scooter.

Care store in Zoetermeer: Here you can view aids, ask for advice, and discuss the options for borrowing, renting, or buying. It is important to ask in advance about the conditions and reimbursements for the aid you want.

ExpoBieb in Zoetermeer: This is another location where residents and informal caregivers can view and try out aids for home use. Here you can also sometimes borrow aids. Bring a specific question, such as about moving around the house, so you can receive targeted advice.

For more information, you can contact the care store via {{loket:hulpmiddelenwinkel}} or the ExpoBieb via {{loket:expobieb}}.

Do you already have a specific aid in mind that you want to try out?

What do I need to know about maintenance and safe use?

When using a rollator, wheelchair, or mobility scooter, proper maintenance and safe use are important. Here are some points to keep in mind:

  • Regular maintenance: Regularly check the wheels, brakes, and other parts of the aid. This ensures safe use and prevents accidents.
  • Proper adjustment: Ensure that the rollator or wheelchair is properly adjusted to your height and needs. This prevents physical complaints.
  • Usage instructions: Ask a district nurse, physiotherapist, or occupational therapist for instructions on proper use. This can help prevent injuries.
  • Safety first: Stop an action if it causes pain or feels unsafe.

If you want to request an aid, such as through the Wmo for a mobility scooter, it is important to first clarify what help you need. You can do this with the help of client support.

Do you want to know more about how to borrow or request an aid?

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