Requesting aids Wmo: here’s how it works

We cover the steps from notification to decision and what you can do if you disagree with the decision. You want to request an aid, such as a wheelchair, but are unsure how to approach it. The process can sometimes be complicated, but with the right steps, you can make it easier. This article explains how to request an aid through the Wmo, what to expect, and what support is available.

How do I make a Wmo notification?

To request an aid through the Wmo, you start with a notification at the Wmo desk of your municipality. This is the first step in the process. Make sure to keep an eye on the receipt confirmation.

You can also submit a personal plan in which you describe what help you need and why. This is voluntary, but if you do this, you must submit it within a week after the notification.

After the notification, the municipality will investigate your situation. During the kitchen table conversation, you can explain what you can no longer do by yourself and what help you are already receiving from loved ones. It is possible to bring someone with you to this conversation for support.

Don't forget that aids such as a wheelchair or stairlift must be requested through the Wmo, and you should only purchase them after your request has been approved. If you only need the aid temporarily, you can often borrow or rent it from a home care store nearby.

What happens after the notification?

After the notification for a requesting aids Wmo at the municipality, you will receive a confirmation. You can submit a personal plan in which you describe what help you need and why. This is voluntary and must be done within a week after the notification.

Next, the municipality will investigate your situation. This can happen in a conversation where you can share what you find difficult and what help you are already receiving from loved ones. You may bring someone with you, such as a family member or a client supporter.

After the investigation, the municipality will assess your request, and a conversation may take place, for example, at home or by phone. You will then receive a report to check.

If the municipality decides to grant support, you will receive a written decision with details about the help, conditions, and the provider. The provider will contact you to make further arrangements.

Have you already made a notification, or are you still considering doing so?

What if I disagree with the decision?

If you disagree with the decision regarding your Wmo request for an aid, such as a wheelchair, you can file an objection. The municipality's decision will explain how to do this and within what timeframe. It is important not to wait until the last minute to seek help.

You can engage an independent client supporter. They can help you better understand the decision and clearly formulate your request for help. You may need additional support for legal advice.

Do you want to know more about the procedure in your municipality? Check the municipality's website or contact a client supporter. How do you feel about making an objection?

What aids can I request?

You can request various aids through the Wmo, such as a wheelchair, stairlift, height-adjustable bed, commode, or hoist. These aids help you live independently and move around.

Requesting aids Wmo is done at your municipality. Here are the steps:

• Make a Wmo notification at the municipal desk.
• Together with an employee, you will see which aid best fits your situation.
• You will receive a decision regarding the request. Sometimes there is a personal contribution through the CAK.

If you only need an aid for a short time, for example, after surgery, you can often borrow or rent it through a home care store or health insurer. For long-term use, you request it through the Wmo.

Do you have doubts about what is best for your loved one? Then access can help you think it through.

How can client support help?

Client support can play an important role in requesting aids Wmo. If you need help requesting, for example, a wheelchair or other aids, independent client support can assist you. This is especially useful if you have difficulty filling out forms or understanding information.

With client support, you can get help with:

• Filling out applications.
• Explanations in understandable language about what you need to do.
• Support during conversations, such as the kitchen table conversation with the municipality.

It is very normal to ask for help. You are not alone, and client support can ensure that you are well-prepared and take the right steps. Do you want to know more about how to request client support?